---------- Forwarded message ---------- Date: Tue, 13 May 2003 09:49:35 -0400 From: Matthew Cox via RT <king_support(a)backup.hmdc.harvard.edu> To: king(a)harvard.edu Subject: [hmdc.harvard.edu #3039] re: gov 2001 (from Anna Nelson) Including the text of ticket 3042: To: fascs-l(a)fas.harvard.edu From: Noah Selsby <nselsby(a)fas.harvard.edu> Subject: Sporadic Downtime Today Date: Mon, 12 May 2003 22:44:58 -0400 FAS UNIX system services were unavailable or sporadically available between 11:15 AM and 6:30 PM today (05/12/2003). Affected services included: - Home Directory Access - Mail Delivery - POP/IMAP/Webmail mail access - Web Services These interruptions resulted from a series of software and hardware failures. We are continuing to investigate the causes of these failures and apologize for any inconvenience these interruptions caused. Thank you for your patience, Noah Selsby -- Matthew P. Cox Systems Administrator Harvard-MIT Data Center